Refunds

Our work is delivered as digital reports and cards, prepared per-order using a combination of astrological calculation and editorial writing. Once a report has been generated and delivered, we cannot un-generate it.

Blueprint reports — If your Blueprint has been delivered and something is factually wrong (a birth time we mis-entered, a chart calculation error), write to hello@soulconvergence.io within 14 days. We’ll correct it and re-issue at no cost.

Blueprint reports, undelivered — If you’ve paid but not yet received your Blueprint after 24 hours, write to hello@soulconvergence.io. We’ll investigate and either deliver or refund in full.

Tripwire ($9) and Snapshot (free) — These are delivered instantly. Refunds are not offered on the tripwire, given the price point and delivery model. If something went genuinely wrong, write and we’ll make it right.

How to reach us: hello@soulconvergence.io. We read every message and respond within two business days.